Water Softener Solutions
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Same Day Service Available
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Fixed Upfront Pricing
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Perth's Trusted Drain Experts
Water Softening Systems
Water softening systems remove the minerals responsible for hard water throughout your home, protecting your plumbing, extending appliance life, and improving cleaning effectiveness. Our systems use advanced ion exchange technology to eliminate scale-causing calcium and magnesium, transforming Perth's hard water into soft water that's gentler on your home and family.
When you install a water softener, you're investing in both your property's infrastructure and your daily comfort. Perth homeowners who choose our water softening solutions often report immediate improvements in water quality, from better soap lathering to softer skin and hair after showering. Many are surprised by how much easier cleaning becomes and how quickly limescale issues disappear.
Understanding Hard Water in Perth
Hard water is a common concern for many Perth homeowners, particularly in areas supplied by groundwater sources. This water quality issue occurs when water contains high concentrations of dissolved minerals, primarily calcium and magnesium. While not harmful to health, hard water can cause numerous problems throughout your home, from scale buildup in pipes to reduced efficiency of soaps and detergents.
We've worked with Perth homeowners across various suburbs to address hard water concerns and have seen firsthand how water softening systems can transform both water quality and home maintenance requirements.
Signs of Hard Water in Your Home
Identifying hard water is the first step toward addressing it effectively. If you've noticed these telltale signs around your home, you're likely dealing with hard water issues:
- Scale buildup on fixtures and appliances that appears as white or yellowish deposits
- Reduced water pressure due to mineral buildup in pipes
- Spots and residue on glassware and dishes after washing
- Soap that doesn't lather well requiring more product for cleaning
- Stiff, scratchy laundry even with quality detergents
- Dry skin and hair after showering despite using moisturising products
- Shortened lifespan of water-using appliances like kettles and hot water systems
The severity of these symptoms varies across Perth, with some northern and eastern suburbs experiencing significantly harder water than others. We can conduct a simple water hardness test during our consultation to determine the specific hardness levels in your home.
The Impact of Hard Water
Hard water affects nearly every aspect of water use in your home, creating both immediate inconveniences and long-term costs:
Effects on Plumbing and Appliances
Scale buildup from hard water can significantly impact your home's infrastructure:
- Reduced pipe diameter as scale accumulates inside pipes, restricting water flow
- Decreased water heater efficiency requiring more energy to heat water
- Premature failure of appliances like dishwashers, washing machines, and kettles
- Clogged showerheads and aerators requiring frequent cleaning or replacement
- Increased maintenance requirements for all water-using appliances
Impact on Cleaning and Personal Care
Hard water makes daily cleaning tasks more difficult and less effective:
- Reduced cleaning effectiveness of soaps and detergents
- Soap scum buildup on shower doors, tubs, and sinks
- More detergent needed for laundry and dishwashing
- Dull, lifeless hair despite quality hair care products
- Dry, itchy skin after bathing or showering
- Spots and streaks on washed dishes and glassware
Many Perth homeowners report significant differences in cleaning results and personal comfort after installing water softening systems, with some describing it as "a night and day difference."
How Water Softeners Work
The Ion Exchange Process
Water softeners utilise a straightforward but effective process called ion exchange to remove hard minerals from your water. Understanding this process helps explain why softeners are so effective at addressing hard water issues:
- Hard water enters the softener through your home's main water line
- Resin beads inside the softener contain sodium ions
- As water passes through the resin bed, calcium and magnesium ions (which cause hardness) are attracted to the resin beads
- These hard minerals swap places with the sodium ions in the resin
- Softened water exits the system and flows throughout your home
This exchange process effectively removes the minerals responsible for hard water problems while introducing only minimal sodium—typically less than what's found in a slice of bread for an entire day's water consumption.
The Regeneration Cycle
Over time, the resin beads become saturated with calcium and magnesium and must be regenerated to maintain their effectiveness:
- Brine solution (salt water) from the brine tank flows through the resin bed
- Concentrated sodium ions in the brine solution displace the captured calcium and magnesium
- Hard minerals are flushed down the drain
- Resin beads are restored with sodium ions, ready to soften more water
Modern water softeners handle this regeneration process automatically, usually during overnight hours when water usage is minimal. The frequency of regeneration depends on your household's water usage and hardness levels.
Key Components of a Water Softening System
A typical water softening system consists of several essential components:
- Resin tank containing ion exchange resin beads
- Brine tank that holds salt for the regeneration process
- Control valve that manages water flow and regeneration cycles
- Bypass valve allowing homeowners to bypass the softener when desired
- Brine line connecting the brine tank to the resin tank
- Drain line for discharging water during regeneration
Modern systems include advanced features like demand-initiated regeneration that monitors water usage patterns and regenerates only when necessary, maximising salt efficiency and system longevity.
Our Water Softening Solutions
We offer two primary water softening systems designed to meet the varying needs of Perth homes. Each system has been carefully selected to provide excellent water quality while addressing the specific challenges found in local water supplies.
Choosing the Right Water Softener
Selecting the perfect water softener is about understanding your unique household needs and water conditions. We've helped thousands of Perth homeowners find their ideal solution, and we've learned that a personalised approach always yields the best results.
Assessing Your Home's Needs
When we visit your home for a consultation, we'll help you assess several key factors that influence which system will serve you best. Every household has different requirements, and we take the time to understand yours completely.
Family size plays a crucial role in system selection. A larger family naturally uses more water, requiring a system with higher capacity and flow rate. The number of bathrooms in your home also provides important information about your water demands.
We'll discuss your water usage patterns to understand when peak usage occurs and how much water your household typically consumes. It's also wise to consider your future plans. If you're expecting your family to grow or anticipate increased water usage for any reason, we might recommend a system with extra capacity to accommodate these changes.
Key factors we consider include:
- Family size: How many people use water in your home?
- Number of bathrooms: More bathrooms indicate higher water usage
- Water usage patterns: Consider peak times and overall daily consumption
- Future plans: Account for potential family growth or increased water usage
- Available space: Where the system will be installed and space constraints
- Budget considerations: Initial investment vs. long-term savings
Perth-Specific Water Considerations
Water hardness in Perth varies significantly depending on your location and whether your water comes from groundwater sources or surface water. Over our years of serving the Perth community, we've developed a deep understanding of the local water conditions and how they affect homes in different suburbs.
Many Perth homeowners in northern and eastern suburbs deal with significant water hardness issues, particularly in areas with groundwater sources. These areas typically see hardness levels of 180-250 ppm (parts per million) or higher, well above the levels that begin causing household problems (around 120 ppm).
When we assess your home's needs, we'll conduct professional water testing to determine your specific hardness levels. This precise measurement allows us to properly size your water softener and set it up for optimal performance in your particular situation.
Our Recommendations
Based on our experience installing these systems in hundreds of Perth homes, here are our typical recommendations for common scenarios:
For large family homes with high water usage
The Softrol SOL45 provides the capacity and flow rate you need for a busy household. Its higher softening capacity means less frequent regeneration, which is convenient for families with busy lifestyles.
For homes with limited space
The compact Softrol SOL30 provides effective water softening without requiring significant space. Its smaller footprint makes it ideal for townhouses or homes with limited utility areas.
For homes with multiple bathrooms and high water usage
The Softrol SOL45 will meet your higher demands. The key is ensuring sufficient flow rate to maintain pressure when multiple water outlets are in use.
For small to medium-sized homes
The Softrol SOL30 offers efficient softening in a more compact, cost-effective package. You'll get all the benefits of soft water appropriately sized for your household needs.
For homes with extremely hard water
Either system can be configured to address very hard water, but we might recommend additional pre-filtration to remove sediment and protect the softener resin.
Installation Process
Installing a water softener is a job for professionals, and that's exactly what we are. Our team of licensed plumbers has extensive experience installing these systems in homes throughout Perth, ensuring that everything is done correctly and safely.
Professional Installation Requirements
A proper water softener installation involves several key considerations:
- System location: Typically near your main water entry point, with space for both the resin tank and brine tank
- Power supply: Nearby electrical outlet for the control valve
- Drain access: Proper connection to an approved drain point
- Bypass installation: Essential for maintenance without interrupting water supply
- Compliance with plumbing codes: All work performed to Australian standards
Our installers are thoroughly trained in these requirements and ensure every installation meets our high standards for quality and compliance.
Installation Timeline
Most installations follow this general timeline:
- Initial assessment: 1-2 hours
- Preparation: 2-3 hours (shutting off water supply, draining pipes)
- System installation: 4-6 hours
- System initiation: 1-2 hours
Total time typically ranges from one to two days, depending on system complexity and your home's specific plumbing configuration.
Our Installation Expertise
We handle all potential installation challenges that might arise, including:
1. Limited space concerns
When space near your main water line is tight, we can recommend alternative locations or system configurations that work within your constraints.
2. Plumbing compatibility
Older homes sometimes have plumbing that's not immediately compatible with modern softening systems. We come prepared with the necessary adapters and fittings to integrate your new system with your existing plumbing, regardless of its age or material.
3. Water pressure considerations
We carefully calculate the impact of softening on your water pressure and can recommend solutions if pressure loss is a concern.
4. Drainage requirements
Water softeners need proper drainage during regeneration. We'll identify the best drainage solution for your home, whether it's connecting to an existing drain line or installing a new one.
Professional installation ensures your system performs as designed and prevents potential issues that could arise from improper setup. Our licensed plumbers take pride in doing the job right the first time.
Maintenance and Support
One of the great advantages of our water softening systems is how little maintenance they require compared to the benefits they provide. However, some basic care will ensure your system continues to perform at its best for years to come.
Regular Maintenance Requirements
With proper maintenance, your water softener will provide years of trouble-free service. We've designed our maintenance recommendations to be straightforward and manageable for most homeowners:
Salt Management
- Check salt levels in the brine tank monthly
- Refill salt when levels fall below one-quarter full
- Use high-quality water softener salt (pellets or blocks)
- Keep the brine tank clean and free of debris
- Break up any "salt bridges" that form (crusts above the water level)
System Cleaning
- Clean the brine tank annually to remove any sediment or residue
- Sanitise the resin bed annually (we can perform this service)
- Wipe down external components to prevent dust buildup
- Check for any moisture or leaks around the system monthly
System Checks
- Verify proper regeneration cycles by noting the timer settings
- Confirm normal water pressure throughout your home
- Test your water hardness annually to ensure the system is working effectively
- Inspect hoses and connections for signs of wear
Troubleshooting Common Issues
Even the best water softening systems occasionally experience issues. When problems arise, we're just a phone call away, but here are some common issues and their likely causes:
Salt bridges:
Hard crusts of salt can form above the water level in the brine tank, preventing proper regeneration. Breaking these up manually usually resolves the issue.
Salt mushing:
Sometimes salt forms a thick sludge at the bottom of the brine tank. This "mushing" prevents proper brine formation and requires cleaning the tank.
Reduced water flow:
Might indicate resin fouling or a mechanical issue with the control valve. A professional inspection can diagnose and resolve this.
Hard water symptoms returning:
Suggests the system may need adjustment, cleaning, or resin replacement. We can test your water and recommend the appropriate solution.
Whatever issue you encounter, remember that we've seen it all before and can help you resolve it quickly and effectively.
How We Support You Long-Term
We believe that installing your water softener is just the beginning of our relationship. Our commitment to your water quality continues long after installation day with:
- Regular maintenance reminders customised to your specific system
- Professional servicing options that take the guesswork out of system care
- Convenient salt delivery options to ensure you never run out
- System checks and optimisation to maintain peak performance
- Warranty and service guarantees for peace of mind
Regular maintenance not only ensures consistent water quality but also extends the life of your water softening system, maximising your investment. With our support, you can enjoy the benefits of soft water throughout your home for many years to come.
Frequently asked questions
Water softeners typically cause minimal change to water taste. Some people notice a slightly different taste due to the reduced mineral content, but most find softened water pleasant for drinking. If taste is a concern, we can install a bypass for your kitchen cold water tap.
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Read MoreHear what our customers have to say:
Had an emergency block in Kitchen sink a day before Christmas and couldn’t leave the apartment to fly for work. They were the only service I found that came in within a couple of hours and accommodated my request with quality workmanship and friendly service and it was a great relief for me. Recommend these guys. Thank you.
Ali Hamedi
Declan was absolute magic. Fixed my shower drain and gave me some useful plumbing tips for next time.
Leon Saunders
“Declan came and unblocked the drains in my duplex.
He is a hero!!!”
Marja Rentier
Declan saved the day again! Arrived promptly. Professional, charming and super efficient. One unblocked toilet and we are now fully operational again. I have No Probs on speed dial now 🙂
Elisabeth Rajan
I’ve now had No Probs Plumbing in to clear a kitchen drain, replace a hot water service, replace every ageing tap in the house and replace both toilet cisterns. Every single member of the No Probs team that I’ve met so far… perhaps 6 of the plumbing team alone… has been professional, friendly, and genuinely concerned for the outcome of the work to be perfect. I cannot recommend them more highly.
Paul Antoine
Called in No Probs plumbing for a blocked drain after complicated solutions offered by another plumber. Dillon discussed the issue, offered a simpler solution and organised his crew to execute the plan. Problem solved!
Roshan Rao
Just used Dillon’s company again today after a year. Excellent service by young Callum. Always found No Probls to be helpful, prompt and efficient. Fixed our blockage and were in and out in 40 minutes. Keep up the good work guys.
Suzanne Long
We had issues with a blocked drain over the xmas break so was worried we might not get a quick response but we were wrong. They called us pretty much straight back and within roughly 1hr they were at our house. The young man Jack was a really nice polite and professional person. He was happy for a chat and to explain some of the equipment he used. Unfortunately the blockage was on the mains sewer so couldn’t fix it but he rang the Water Corp and asked me to follow up with him if Water Corp didn’t attend within a couple of hours… Will definitely use them again!
Kevin Evans
I recently had the unfortunate experience of dealing with a blocked drain in my home. From the moment I contacted No Probs Plumbing & Gas, the team was professional, courteous, and incredibly responsive.
The scheduling process was seamless, and they were able to send one of their Plumbers Jack to my home within a few hours. When Jack arrived, he was not only punctual but also very knowledgeable. He took the time to assess the situation thoroughly and explained the potential causes of the blockage in a way that was easy to understand.
I was particularly impressed with his attention to detail and commitment to leaving my space clean and tidy after the job was completed.
Thank you Jack!!!
Shanelle Bull
Zac from NoProbs Plumbing was amazing and really worked hard to get the job done which was pretty horrible trying to clear an old grease trap blockage. Efficient, tidy and great communication throughout. Recommend Zac and the company to anyone. Price was reasonable for the work done. Happy customer.
Jaci Hills-Wright
Super responsive, cleared blockage/s & smell from drains within 1st hour of service. Informative & explained preventive measures we could take. Very happy with service.
Tamara Harman
No probs plumbing & electrical’ were great! Same day service was a lifesaver!! The guys were very friendly & professional and were quick to identify and resolve our drain blockage problem. Thumbs-up…I can definitely recommend using ‘No probs plumbing & electrical
Mia Hillyer
Had a blocked sewerage drain. No Probs came out the same day I spoke with them and not only cleared the blockage but sent a camera down to determine what the actual cause was. Turned out to be some small roots entering the pipework. Thanks for the prompt response and future recommendations guys!
James Rodoreda (Rodsy)
I would like to thank Declan and Jacob for taking the time and effort to get to the root of the problem with my blocked drains and for being willing to assist me at such short notice on a Friday afternoon.
I really appreciate your kindness and professionalism.
Kind regards
Enid Garrod
Enid Garrod
We had a blocked drain and from the first call till when the job was finished was easy,no fuss,on time and professional. Great communication and made no mess. Highly recommend to all.
Walter Ramage
We had Jacob come out to fix an issue with our blocked shower. His knowledge and expertise quickly removed the issue causing the blockage and rendered our shower operational once again. Thanks again Jacob and No Probs.
Tanya Boyanich
I used No Probs when my kids had kindly created a blockage in our toilet. Zac was so friendly and confidently sorted out the problem with as little fuss as possible. I felt like our toilet was in good hands. He also kindly answered my other questions for keeping it in good shape as we walked out the door.
Amy Springer
Had No Probs Plumbing out to replace my toilet, Connor was such a good bloke and did an awesome job too. Would highly recommend to anyone who needs plumbing work done!
Reuben Simcock
The person that did the scheduling was very efficient and explained all the costs up front.
The plumbers turned up on time and even sent a text when they were 20 minutes away.
The work was done well and each step was explained to me. The guys were polite and cleaned up after themselves.
Grant Stephens
Cam was on time, very knowledgeable, explained everything and gave me multiple options. When finished he made sure everything was cleaned up as well! It is good to see customer service does still exist. I would not hesitate to recommend them and will use them for any future work that needs to be done. Thanks Cam for a job well done. 😀
Tamarra Kemsley
I recently required the services of No Probs Plumbing for my house of plumbing horrors, Declan was excellent to deal with and managed to locate the issue and repair it quickly considering the work that was required. Also setting up a tap to help isolate the outside from the inside in an effort to find leak number two.
Not the first time I have used the company and deffo wont be the last – excellent service, efficient and great customer service from every single person I dealt with.
Jonti
Declan came today and fixed a shower head and 2 taps. He was friendly, professional and worked quickly. Did a great job.
I first had Dylan do work for me in the earlier days if his business. Great team of guys he had and good to see his business growing. Definitely refer no probs to anybody.
CK Taranaki
The guys arrived early and got right to it. they sorted what was causing the problem and anything else and informed us as to what needed doing and all costs. They let us know the options and we agreed on it. Both got stuck straight in and before we knew it, the job was done and everything cleaned up. no mess left behind. very happy with the workmanship, time doing the job and both very friendly and professional. Hoping to never need them again but if we do, we will get them again no questions asked. JOB WELL DONE!. NO PROBS
Bige Jones
Cannot recommend No Probs Plumbing highly enough. They were so fast, professional, kind, and knowledgeable. I appreciated how fast they arrived, the time they took to try and repair the old system and patience with me to make a decision on the new system. The workmanship was exceptional and were excellent value for money. Thank you
Rebecca Gaby
No Probs and their complete home filtration system are brilliant. They really know their product and are realistic with what your family or home needs. Their work is extremely neat and tidy aka they take pride in their work. Since installation we have experienced softer, clearer skin and water that tastes as it should – clean!! Best decision we made was to have the filtration system installed.
Janelle Edmondson
Quick response when contacted online. This was my second time using them and I am very satisfied with their work. I had issues with my sewage drainage. Conor was punctual and professional. He explained the issue with my sewage pipes, quoted the total costs upfront. My experiences have been positive with No Probs Plumbing and will definitely using them for future jobs if required.
Stefanie Lau
Been using No Probs for about 3 years and for 4 large jobs. Excellent team, well priced but more importantly they are reliable, trustworthy and honest. A rare commodity nowadays. Keep up the good work team.
James Rowbottam
Outstanding service, very professional and responsive. We had Connor come out the same day as our hot water system burst. He stayed late and got the job done thoroughly. Would recommend this service to anyone.
Holly Miles
Declan did a very good job installing my new hot water system and fixing up the leak issues. Very professional and giving me some good advice. Thank you, Declan.
Swanny
Called for assistance and received great and quick response.
Assessor on site 2 hours after reporting problem with toilet suite.
New suite installed less than 24 hours later with minimal disruption to floor tiles.
Clive Nealon
Hi, I recently had one of your electricians come out to install a new set of filters for my under the sink reverse osmosis water unit as well as repair a bad leak coming from my solar hot water system up on the roof.
The young man was very friendly and completed the work quicker than I has expected. I wish that I could remember his name as he was first rate. I have now used your company on several occasions and every time the men who have attended to do the work have all been of a high caliber and have done quality work and I couldn’t recommend your company highly enough.
Kind regards
Richard Byron
Richard Byron
I’ve used this company many times and they have always performed their duties to the highest standards. They’re polite, efficient , reliable and charge accordingly which is cheaper than many others. Will definitely continue to use them and highly recommend their services too.
Wilfred Victor
Get in touch
Call us during business hours, send us an email or fill out the quote request form and we'll be in touch as soon as possible.
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[email protected]
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(08) 9315 5545
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3/52 Roberts St, Osborne Park WA 6017